Contact Us
Need help? Our support team is ready to assist with account questions, technical issues, or general feedback. Contact us via the channels below for fast, friendly help with deposits, withdrawals, verification, or site navigation. We handle account-related enquiries and technical problems, and we welcome feedback to improve service. Responses aim to be timely and practical across all supported channels. We usually reply promptly with clear next steps.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email) |
| General enquiries | [email protected] (billing & accounts, responses within 24 hours) |
| Affiliate enquiries | [email protected] (partner support team) |
| Phone | +44 20 3846 1927 (phone support) |
| Working hours | Mon-Fri, 09:00-18:00 (local hours) |
Email assistance
Email is our preferred contact method for detailed requests, account-related issues, or any situation that requires explanations or documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any relevant attachments to avoid delays. We’ll review and reply as quickly as possible.
Submit your enquiry
Response Time
Our support team aims to respond to most enquiries within one business day. Simple requests like account questions or payment checks are usually handled quickly, while more complex issues, such as detailed verification or dispute investigations, may take longer depending on their nature and required checks. We'll keep you updated if extra time is needed.
Feedback
Have ideas or suggestions to improve the site? Share your feedback and feature requests with us - we read every message and take submissions seriously. Your input is reviewed by our team and used to refine promotions, navigation and overall usability. Drop a note anytime; your ideas help shape new features and make the experience better for everyone.